Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our website, application, and furniture sales services.

1. Scope of This Policy
This policy applies to all individuals who access our website, use our application, or make purchases through us. It covers information we collect directly from you (such as when you shop, register an account, complete surveys, or contact customer service), as well as information collected through technical means such as cookies.

2. Information Collection and Use of Cookies

2.1 Information Collection
We may collect personal information that you voluntarily provide, including your name, email address, phone number, shipping address, and payment information. In addition, we collect data related to your interactions with our website, such as pages viewed, products you are interested in, and time spent on the site.

2.2 Use of Cookies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website.

Necessary Cookies: These are required for the website to function properly, such as adding items to your cart and completing purchases.
Analytics Cookies: These help us understand how users interact with our website so we can improve performance and functionality.
Marketing Cookies: These are used to show relevant advertisements based on your interests. You may disable these cookies through your browser settings.

3. Use and Sharing of Information

3.1 Use of Information
We use the information we collect to:

  • Process and fulfill your orders
  • Provide updates, promotions, and special offers
  • Improve our website, products, and services
  • Respond to your inquiries and requests
  • Detect and prevent fraud and illegal activities

3.2 Sharing of Information
We do not sell or arbitrarily share your personal information with third parties, except in the following cases:

  • Logistics service providers such as shipping and delivery companies
  • Technical and marketing service providers, under confidentiality obligations
  • Legal requirements, such as valid requests from courts or government authorities

4. Data Storage and Cookie Management

4.1 Data Storage
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once the retention period expires, we securely delete the data in accordance with applicable laws and regulations.

4.2 Your Rights Regarding Cookies
You may block or delete cookies through your browser settings. However, please note that disabling cookies may affect website functionality. By continuing to use our website, you consent to the use of cookies.

5. User Rights
You have the following rights regarding your personal data:

  • Right of Access: Request access to your personal information
  • Right of Correction: Request correction of inaccurate or incomplete data
  • Right of Deletion: Request deletion of your data where legally applicable
  • Right to Object: Object to the use of your data for marketing or analytics purposes
  • Right to Withdraw Consent: Withdraw your consent for data processing at any time

To exercise these rights, please contact our privacy team via email. We will respond to your request within the timeframe required by applicable law.

6. Legal Basis and Compliance
We process your personal data based on the following legal grounds:

  • Your explicit consent
  • Necessity for the performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests, such as improving services or preventing fraud

We comply with applicable data protection laws, including data protection regulations and the General Data Protection Regulation (GDPR). We only collect necessary user data and protect it through encryption and access control measures. Except where required by law, we do not disclose your information to third parties without your consent.

7. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

Phone: +1 (404) 428-8723
Email: service@kinwarmly.com
Address: 3434 Peachcrest Trce, Decatur, GA 30032, United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Central Time, USA)